For customer support teams, surveys are a powerful tool for getting to know users and assessing their needs. They’re also a great way to identify and reach out to users who need help. The easiest way to get high response rates and contextually-rich answers is by surveying your users right inside your app. You can…
It seems impossible to think of a world without smartphones. Mobile apps have become a huge global force and how could they not? According to Statista, there were 2.9 billion smartphone users in 2018 and that number is expected to grow year after year. Due to the huge demand, there is a huge number of…
One of the most effective ways to catch and keep new users for your app is through localization. In order to give your users an experience that feels as comfortable and native as possible, we’ve made it possible to release localized mobile app support surveys in multiple languages at once. This is a win-win situation…
Instabug speeds up your development process by enabling users to file context-rich bug reports in seconds with the shake of a phone. But did you know Instabug can also streamline your mobile app user feedback process? Whether you’re a developer, product manager, or customer support specialist, you’ll find ways to accelerate your workflow by using…
One of the best ways to make sure your app is growing in sync with your users’ needs is to regularly get in-app feedback. Instabug Feature Requests give your users an organized and community-driven platform to share their ideas. They can vote and submit requests from right inside your app — and you can prioritize your…
Since the rebranding last year, Instabug has been known as the platform for real-time contextual insights. We’re the SDK you install when you want to know what’s happening with your app’s stability, performance, and reception — and you get your data in real-time, so you can make informed decisions with the latest and most comprehensive…
Welcome to Instabug Insights, where your data is transformed into visual stories about your app’s performance and reception. Each app you monitor will have its own Insights pages plugged with data, graphs, and numbers you can use to get the full picture at a glance. Let’s introduce you to Insights for Customer Satisfaction, which uses…
Welcome to Instabug Insights, where your data is transformed into visuals about your app’s performance and reception. Each app you monitor will have its own Insights pages plugged with data, graphs, and numbers you can use to get the full picture at a glance. As we know, monitoring app stability is one of the most…
Welcome to Instabug Insights, the analytics headquarters for your app’s performance and user satisfaction. Each app you monitor has its own Insights pages plugged with data, graphs, and numbers you can use to get the full picture at a glance. The Releases page is your Insights homepage. Its top menu gives you access to Insights…
Delivering a quality app is no longer a luxury that developers can avoid. Users nowadays have access to a huge catalog of apps that they simply don’t have the patience for an app that they struggle using. 88% of app users will abandon apps based on bugs and glitches according to a study by Qualtrix.…
Targeting techniques are essential for survey success. While it’s critical to get the framing and wording of your questions right, they only work if you send your surveys to the right people at the right time. Knowing when to send your mobile survey is necessary for getting the feedback you want. With Instabug, you can…
Launching surveys is just one of the ways you’ll make sure you’re getting the feedback you need to put out a great product. Instabug is loaded with different types of surveys, and you can boost their effectiveness by customizing them to your own brand and experience. There are custom surveys, NPS surveys, and app rating…