Launching surveys is just one of the ways you’ll make sure you’re getting the feedback you need to put out a great product. Instabug is loaded with different types of surveys, and you can boost their effectiveness by customizing them to your own brand and experience. There are custom surveys, NPS surveys, and app rating…
In-app surveys are super easy to write, send, and analyze with Instabug. You can ship straightforward surveys without making any code changes, and you also have the option to get more granular with when, where, and to whom you show your surveys. Engaging and understanding your app users is now easier than ever. Let’s walk…
Real-time crash reports from Instabug include a Session Profiler, a set of graphs that provide context on an app crash. These graphs capture the state of the device as well as your app in the 60 seconds before a report is sent, and highlight the most common causes of app crashes. It’s imperative that crashes…
Crashes are a universally negative experience for users. Unlike bugs, crashes completely end the user session and a study shows that 80% of users will only attempt to use a problematic app three times or less before uninstalling. When your app crashes, you’ll want to have a crash reporting tool in place to send you…
Surveys give product managers a powerful method for getting in touch with their target audiences so they can learn about them and assess their needs and preferences. The easiest way to get high response rates and rich answers is by asking your users survey questions right in your app. Instabug’s in-app surveys can be used…
User satisfaction is one of the biggest variables that will determine if your app will flourish or flop. Given the personal nature of what makes a successful app experience, one of the most effective and efficient ways to learn what your users need is through surveys. In this blog post, we’ll identify the five basics…
Great customer support starts before your users ever get in touch with you. It all begins as soon as something happens that prompts a user to reach out. Whether it’s a software bug, a product support question, a payment problem, or a suggestion, they need a simple way to communicate with your team. And your…
When you update your mobile app, it shows your users that you care about improving the quality of their experience. But pushing your new versions to the app stores isn’t the end of the update process—it’s the beginning. There’s more to do in order to maximize the impact of your update. So what do you…
When an app crashes, a crash report highlighting the app conditions leading up to the crash is generated. With Instabug’s crash reporting tool you can have detailed crash reports sent to your dashboard instantly. Each Instabug crash report captures a detailed report of the running environment, the different threads’ states, the steps to reproduce the…
When an app crashes, a crash report highlighting the app conditions leading up to the crash is generated. With Instabug’s crash reporting tool you can have detailed crash reports sent to your dashboard instantly. Each Instabug crash report captures a detailed report of the running environment, the different threads’ states, the steps to reproduce the…
According to the latest U.S. Mobile App Report, smartphone users spend half their time on their #1 most used app. But when it comes to new apps, users are generally far less likely to keep it if it crashes. Even with vigorous testing, reaching the point where your app never crashes will never come. Learn…
Localization is part and parcel of producing a successful app. Building a great experience will earn you devoted fans, but building a great localized experience will help you make it big. It’s more than just a snappy buzzword; mobile app localization is now essentially an expectation for any brand that’s serious about its growth. In…