Crashes are a universally negative experience for users. Unlike bugs, crashes completely end the user session and a study shows that 80% of users will only attempt to use a problematic app three times or less before uninstalling. When your app crashes, you’ll want to have a crash reporting tool in place to send you…
Surveys give product managers a powerful method for getting in touch with their target audiences so they can learn about them and assess their needs and preferences. The easiest way to get high response rates and rich answers is by asking your users survey questions right in your app. Instabug’s in-app surveys can be used…
User satisfaction is one of the biggest variables that will determine if your app will flourish or flop. Given the personal nature of what makes a successful app experience, one of the most effective and efficient ways to learn what your users need is through surveys. In this blog post, we’ll identify the five basics…
Great customer support starts before your users ever get in touch with you. It all begins as soon as something happens that prompts a user to reach out. Whether it’s a software bug, a product support question, a payment problem, or a suggestion, they need a simple way to communicate with your team. And your…
When you update your mobile app, it shows your users that you care about improving the quality of their experience. But pushing your new versions to the app stores isn’t the end of the update process—it’s the beginning. There’s more to do in order to maximize the impact of your update. So what do you…
When an app crashes, a crash report highlighting the app conditions leading up to the crash is generated. With Instabug’s crash reporting tool you can have detailed crash reports sent to your dashboard instantly. Each Instabug crash report captures a detailed report of the running environment, the different threads’ states, the steps to reproduce the…
When an app crashes, a crash report highlighting the app conditions leading up to the crash is generated. With Instabug’s crash reporting tool you can have detailed crash reports sent to your dashboard instantly. Each Instabug crash report captures a detailed report of the running environment, the different threads’ states, the steps to reproduce the…
According to the latest U.S. Mobile App Report, smartphone users spend half their time on their #1 most used app. But when it comes to new apps, users are generally far less likely to keep it if it crashes. Even with vigorous testing, reaching the point where your app never crashes will never come. Learn…
Localization is part and parcel of producing a successful app. Building a great experience will earn you devoted fans, but building a great localized experience will help you make it big. It’s more than just a snappy buzzword; mobile app localization is now essentially an expectation for any brand that’s serious about its growth. In…
One of the most effective ways to catch and keep new users for your mobile app is through survey localization. Instabug has been available in other languages for some time, but we’ve just added some new features! In order to give your users an experience that feels as comfortable and native as possible, we’ve made…
Instabug gives you the best overall package of products to help streamline your testing and drive your app’s success and rating further. Instabug’s crash reporting tool helps you send detailed crash reports and track your app’s crashes from the dashboard. You are able to assess and track crashes in real-time, helping you resolve issues and…
This post was updated on 8/29/2019. Almost a year ago, we embarked on a journey to reimagine our visual identity as part of a broader rebrand process. In this post, I’ll talk about how our design team tackled this challenge. As designers, we love solving problems, and we spent many months working on this…