With each bug report, we automatically capture a screenshot that your users can draw on to highlight or blur parts of it. Also, your users can attach other screenshots, voice notes, or even attach a screen recording of the app.
User feedback is one of the most important resources any company can have. Make it easier for your beta testers to communicate with you and send you their thoughts on how to make your app better.
Other than the attachments that the user can attach, our SDK grabs all the logs that you need to fix the bug. The SDK automatically attaches automated steps to reproduce, network request logs and view hierarchy inspection. All the data is grabbed automatically with no need for breadcrumbs.
Debugging and trying to reproduce the bug usually takes a lot more time than fixing it. We’re doing the heavy-lifting for you by getting all the details that you need to know why the bug happened and how to reproduce it, so you can easily fix it.
As soon as we integrated the SDK and saw our first bug report we knew that we’d made the right choice. It was just so easy and seamless! Now we have instant feedback from our users, which is greatly accelerating product development.
Mobile App PM at Yahoo
Instabug makes it easier for our beta testers to quickly send feedback directly from within the app, helping us identify and fix critical issues in an easy-to-use testing environment. We also love that their customer service team is quick to respond to our requests.
Beta Program Manager at Lyft
Instabug allows us to get feedback from our beta testers and improve the quality of our application in a simple and easy way.
Director of Mobile Engineering at SoundCloud
The easy shake-for-feedback has meant that all our dogfooders feel comfortable filing bugs. And best of all with screenshots, annotations, and descriptions the bug reports that we're getting are consistently high quality and actionable.
PM at Nextdoor
What I like most about Instabug is that it turns everyone at Scribd into a QA expert. Anyone can quickly submit functional or UI bugs, while device/user data is automatically captured. Instabug is a must have for any company which prides itself in quality apps!
Android Engineer at Scribd
We noticed that our app had a bug and 80% of complaints went to Instabug instead of an appstore review! Instabug solved that problem with a single line of code.
CEO at Snips
Instabug is incredibly useful for Kamcord to communicate bugs and issues directly to the engineering teams. Because Instabug is so easy to use, we report issues that we wouldn't otherwise go through the hassle of reporting. This results in a higher quality product.
Cofounder at Kamcord
Instabug’s messaging ability has enabled us to quickly close the loop with testers and keep them engaged as vital members of our testing team. It makes it easy for anyone to start sending feedback and reporting bugs. I can’t see us continuing to develop our app without it.
PM at Disqus
Instabug worked flawlessly after integrating it, and even better after linking it with Jira. This turned out to be great for us as we can now rely on our own team as we grow instead of relying on a 3rd party testing team.
Software Engineer at Tilt
Instabug is a great tool for users to post feedback and for us developers to gather essential bug information. I also use webhook to integrate Instabug with the other tools we are using like Phabricator and Slack.
For us Instabug is essential, we use it to manage support tickets by having all our team members there to collaborate on fixing bugs.
CTO at Loungbuddy
We recommend using a tool like Instabug from the get-go to save time wasted on trying to decipher customers’ issues and their feedback.
DIS Corp Development Team Lead
Of all the options on the market, Instabug seems to best combine everything we expected from a bug reporting tool. If we had to choose one thing we couldn’t live without though, it would be Instabug logs. Sometimes we just send ourselves bug reports even during development because it’s just easier that way.
O2 Smart Box’s Cloud and Mobile Development Lead
The Instabug integration provides excellent insights to the QA team and the ability to handle and control the bug reports and feedback to understand how our app is doing.
LifeSum’s QA Tester
It makes it easier for us to handle the fact that we can’t have someone full time running a beta program. Instabug automates some of the feedback collecting for us.
Envoy’s Head of Product and Design
We compared Instabug with competitors and we found that Instabug has the advantage because of the level of documentation, the quality of the SDK, and the level of service in terms of support. All of our developers will tell you exactly the same answer.
vente-privee’s Conversion Rate Optimization Lead
We weren’t looking for a solution, but as soon as we saw Instabug, we were like, ‘Oh yeah! That’ll make our lives so much easier.’ So it was a problem we didn’t realize we had.
Prolific Interactive’s Director of Product Development
Instabug’s SDK offers a really simple flow for our users. Two steps and they can report and send us feedback and they feel like they’re communicating with us.
House Party’s Head of Marketing
Whether you’re using Jira, PivotalTracker, GitHub, Bitbucket, Trello or Asana, we’ve got you covered. We’ve built our integrations with all the bug trackers and we’re continuously adding more.
Create rules to automate your workflow and control when and how to forward issues your 3rd-party integration. So you can set whenever a new bug is reported, your team gets notified on their channel on Slack and it gets forwarded directly to Jira as an issue there.
If you’d like to ask your user for more details or you want to let them know that you’ve fixed this bug, you can easily reply back to them with a press of a button. Users will be notified through email, push notification, and in-app chat notification.
Always keep your users engaged by letting them know that their voice is heard. This maintains the amount of feedback that you get from your users and their retention.