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Frequently Asked Questions

A team member is defined as the user agent that has access to Instabug’s dashboard.
You can pay for any of the Instabug plans with your Visa, MasterCard, or American Express credit card. SSL encryption and Level 1 PCI Compliance ensure that your data stays secure.
Yes, upgrading your plan during a subscription period is automatically prorated.
Your account will automatically be charged monthly or yearly once you activate one of Instabug’s paid plans. You can cancel your account at anytime or convert to a free package.
We provide the option to subscribe to yearly plans which gives you 2 months for free.
Yes, you can send us an email with the title "Software Agencies" on contactus@instabug.com and we'll get back to you with more details.