Why you need solid crash reports At one point or another, all mobile app users have been affected by a frozen frame followed by a crash soon after. Apps crash at an average rate of less than 2%, but still, they greatly affect user experience. A study on user expectations of mobile apps found that…
Crashes are the ultimate user experience disruptor. Crashes completely end a session and a study shows that 80% of users will uninstall your app after only three or less problematic sessions. Users nowadays don’t have much patience with the huge flood of applications available to them. Even if users were forgiving, app crashes interrupt business…
Updates to help you stay on top of errors, not behind We’re always seeking to make your crash reporting workflow easier so that you can focus on improving your app for your users. Here’s what we released in recent months. Crash severity email notifications Whenever the severity of a crash changes,…
Instabug gives you the best overall package of products to help streamline your testing and drive your app’s success and rating further. Instabug’s crash reporting tool helps you send detailed crash reports and track your app’s crashes from the dashboard. You are able to assess and track crashes in real-time, helping you resolve issues and…
A simpler experience for improved readability and masked views for user privacy In order to make our Repro Steps feature more useful for app developers and mobile product managers, as well as to give app users more control over their data, we’ve redesigned the Repro Steps experience in your dashboard as well as in…
For mobile apps, the benchmarks for acceptable crash rates are not forgiving. Mobile app users have no patience for apps that crash. According to Qualitrix, app crashes per user and per session should be: App crashes per user < 1 % App crashes per session < 0.1 % In general, average crash rates for…
When it comes to mobile app crashes, it’s always important to look at how often they aren’t happening. Unlike bugs, crashes completely end the user experience and a study shows that 80% of users will only attempt to use a problematic app three times or less before uninstalling. Users nowadays don’t have much patience given…
A new design to help you manage crashes more effectively The crash reporting pages in your dashboard have been fine-tuned with a more intuitive design so you can better manage your crash reports and quickly access the information you need most. Here’s what’s new in your dashboard’s crash pages. Crash Reports Page The…
Beta testing is well known as a way to weed out the bugs and crashes that are still hiding in your code. The benefits of beta testing as a marketing tool have also started to get more attention recently, with many examples of apps that used beta tests to drive wide adoption. But beta testing…
See the state of your app and user’s device in the 60 seconds before a bug or crash While working on fixes for your bug reports and crashes, reproducing the issue and figuring out the main cause behind it is the first step towards the fix. The session profiler will help you gain more…
Tracking more user actions to help you reproduce bugs To easily reproduce the bug reports your users have encountered and reported, Instabug automatically tracks the steps users have taken in the app before a bug is reported or a crash has occurred. We are enhancing our User Steps making them more structured, readable; alongside…
Interactive notifications to increase your app users’ engagement To make sure your users never miss a notification, we re-designed the in-app notifications experience! The notifications now are more prominent, interactive with a smooth in-app experience. Notifications now appear from the bottom of the device’s screen, providing both “Reply” and “Dismiss” options to your users…