Before Instabug, it would take ten minutes for a tester to create and submit a post, plus the Lyft team having to ask follow-up questions. With Instabug, those 10 minutes per issue has been reduced down to less than a minute.
Technical Release Manager at lyft
We compared Instabug with competitors and we found that Instabug has an advantage because of the quality of the SDK and the level of service in terms of support and documentation. And all of our developers will tell you exactly the same answer.
CRO Lead at vente-privee
Instabug helps us aggregate user feedback to identify issues and learn more about our users’ flow and needs. It helps us uphold our commitment to responding to each and every report we get.
Head of Marketing at houseparty
We weren’t looking for a solution, but as soon as we saw Instabug, we were like, ‘Oh yeah! That’ll make our lives so much easier.’ So it was a problem we didn’t realize we had.
Prolific Interactive’s Director of Product Development
It makes it easier for us to handle the fact that we can’t have someone full time running a beta program. Instabug automates some of the feedback collecting for us.
Envoy’s Head of Product and Design
A big problem Instabug solved was our communication with clients. Before Instabug, we’d get a lot of feedback but it was just a big list of unorganized and random screenshots. It was a hassle trying to figure out what the problems were and get relevant information like device and OS.
CitrusBits’ Lead Product Owner