Instabug allows your mobile users and beta testers to report bugs and send feedback about your mobile app directly from their devices. Instabug captures a screenshot that users can draw on and grab all device details, network logs, and user steps in the background.
Don't interrupt your users' experience by quitting your app to report bugs or send feedback over email. With Instabug, they will be able to report bugs and send you feedback directly from your app and get them logged right into Zendesk.
No more wondering what device a user is using or which app version they've downloaded. With each conversation, you'll receive all device details and user steps to help you understand exactly what's the problem and how to win your users' hearts.
You and your team will receive user feedback, bugs reports, and questions reported from your app right into Zendesk’s dashboard. We’ll make it easier for you to talk to your users and reply in-app right from Zendesk, without disrupting your team’s workflow.
We weren’t looking for a solution, but as soon as we saw Instabug, we were like, ‘Oh yeah! That’ll make our lives so much easier.’ So it was a problem we didn’t realize we had.
Prolific Interactive’s Director of Product Development