With this integration, your mobile app users will be able to report bugs directly from your app by providing a native mobile experience. Your support team will understand tickets faster as they will receive annotated screenshots and detailed bug reports sent directly with each Zendesk ticket to resolve issues faster without going back and forth to user conversations.

Allow Mobile Users to Report Bugs In-App

Instabug allows your mobile users and beta testers to report bugs and send feedback about your mobile app directly from their devices. Instabug captures a screenshot that users can draw on and grab all device details, network logs, and user steps in the background.

Report and Receive Issues in Zendesk

Don't interrupt your users' experience by quitting your app to report bugs or send feedback over email. With Instabug, they will be able to report bugs and send you feedback directly from your app and get them logged right into Zendesk.

Get More Context About Users & Issues

No more wondering what device a user is using or which app version they've downloaded. With each conversation, you'll receive all device details and user steps to help you understand exactly what's the problem and how to win your users' hearts.

Receive & Reply to User Conversations In-App

You and your team will receive user feedback, bugs reports, and questions reported from your app right into Zendesk’s dashboard. We’ll make it easier for you to talk to your users and reply in-app right from Zendesk, without disrupting your team’s workflow.

We weren’t looking for a solution, but as soon as we saw Instabug, we were like, ‘Oh yeah! That’ll make our lives so much easier.’ So it was a problem we didn’t realize we had.
Joe Minkiewicz

Prolific Interactive’s Director of Product Development

The Top Apps in the World Love Instabug