INTEGRATIONS

Freshdesk

Elevate Support Services with FreshDesk Integration

Get all the contextual details your team needs. Convert issues and feedback into support tickets with just one click with Instabug and Freshdesk Integration.

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Report and Receive Issues in Freshdesk

Don't interrupt your users' experience by having them quit your app to report bugs or send feedback over email. With Instabug, they'll be able to report problems and suggest improvements directly from your app and logged right into Freshdesk.

Allow Mobile Users to Report Bugs In-App

Instabug allows your mobile users and beta testers to report bugs and send feedback about your mobile app directly from their devices. Instabug captures a screenshot that users can draw on and grabs all device details, network logs, and user steps in the background.

Get More Context About Users and Issues

No more wondering what device a reporter is using or which app version they've downloaded. With each conversation, you'll receive contextual details, logs, and metadata to help you understand exactly what is the problem and how to win your users' hearts.

Receive & Reply to User Conversations In-App

You and your team will get user feedback, bug reports, and questions sent from your app right to Freshdesk. We’ll make it easier for you to reply to your users without disrupting your team’s workflow.

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In less than a minute, integrate the Instabug SDK for iOS, Android, React Native, Xamarin, Cordova, Flutter, and Unity mobile apps