Squash nasty bugs faster by allowing your mobile app users to report bugs directly from your app using Instabug’s SDK, providing a native mobile experience. This integration will enable your team to understand issues faster as we forward annotated screenshots and detailed bug reports with just a click.

Allow Mobile Users to Report Bugs In-App

Instabug allows your mobile users and beta testers to report bugs and send feedback about your mobile app directly from their devices. No email, Twitter or untrackable issues left on app stores. Instabug captures a screenshot that users can draw on with all device details, network logs, and user steps in the app background.

Report and Receive Issues in Freshdesk

Don't interrupt your users experience by quitting your app to report bugs or send feedback over the email. With Instabug, they will be able to report bugs and send you feedback directly from your app and get them logged right into Freshdesk.

Get More Context About Users & Issues

No more wondering what device a user is using or which app version they've downloaded. With each conversation, you'll get all device details and user steps to help you understand exactly what's the problem and how to win your users' hearts.

Receive & Reply to User Conversations In-App

You and your team will receive user feedback, bugs, and questions reported from your app to Freshdesk. We’ll make it easier for you to talk to your users and reply in-app right from Freshdesk, managing all support conversations in one place.

We weren’t looking for a solution, but as soon as we saw Instabug, we were like, ‘Oh yeah! That’ll make our lives so much easier.’ So it was a problem we didn’t realize we had.
Joe Minkiewicz

Prolific Interactive’s Director of Product Development

The Top Apps in the World Love Instabug