Instabug allows your mobile users and beta testers to report bugs and send feedback about your mobile app directly from their devices. No email, Twitter or untrackable issues left on app stores. Instabug captures a screenshot that users can draw on with all device details, network logs, and user steps in the app background.
Don't interrupt your users experience by quitting your app to report bugs or send feedback over the email. With Instabug, they will be able to report bugs and send you feedback directly from your app and get them logged right into Freshdesk.
No more wondering what device a user is using or which app version they've downloaded. With each conversation, you'll get all device details and user steps to help you understand exactly what's the problem and how to win your users' hearts.
You and your team will receive user feedback, bugs, and questions reported from your app to Freshdesk. We’ll make it easier for you to talk to your users and reply in-app right from Freshdesk, managing all support conversations in one place.
We weren’t looking for a solution, but as soon as we saw Instabug, we were like, ‘Oh yeah! That’ll make our lives so much easier.’ So it was a problem we didn’t realize we had.
Prolific Interactive’s Director of Product Development