Retain and Engage Users in Your Live App
No more surprises. Get Real-Time Contextual Insights about your production app so you know exactly how it's doing, when it's failing, what works, and why.
Drive More Five Star Reviews
Ship a Better Quality App
Turn Angry Users to Loyal Fans
Let Users Talk to You Inside Your App
Handle negative comments privately by providing users a channel to communicate with you. Use saved replies and automated rules to manage incoming messages. Convert complaints into bugs to be fixed and ask happy users to rate you in the app stores.
Release Your App in Confidence
Everyone hates crashes, but the good news is that we'll help you understand why your app is crashing, how many times it did, how many users it affected, and more so that you can improve your app health and stability.
Have Conversations With Your Users Inside Your App
You can reply to users who report bugs, experience a crash, or respond to a survey as needed to ask for more details or let them know that you fixed the issue. Instead of doing that through emails, win them back directly inside your app.
Streamline Beta Testing and Ship Better Apps
Shake to invokeNPS SurveysCustom SurveysMultiple Integrations
Your testers and users can simply shake their device to send you any bug they spot in your app. You can also customize the invocation method to a variety of other gestures, like taking a screenshot, tapping on a floating button, two-finger swipe, right edge pan, or even from an action in your app's UI.
Measure user loyalty and satisfaction using the Net Promoter Score and take action. Ask promoters to rate you in the app stores, turn passives into promoters, and handle negative comments from detractors privately.
Build your own surveys according to your needs. Mix and match different question and answer types. Get summary stats for all responses.
Send users who just updated to a new version of your app an alert to communicate changes like new features or critical bug fixes.
Learn How Houseparty Uses Instabug to Strengthen Its Connection With Users
Instabug helps us aggregate user feedback to identify issues and learn more about our users’ flow and needs. It helps us uphold our commitment to responding to each and every report we get.
Maintain Five-Star Quality for Your Production App
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