Collect user feedback directly from inside your app without disrupting your users' app experience. Send targeted surveys to specific user segments, and get powerful insights to enhance your customer-focused product.
Prioritize Features and Optimize Your Backlog
Own a single channel where all your users’ feature requests are submitted from inside your app. Engaging with your users in a discussion will help you understand the need behind their requests and tailor and prioritize your backlog.
Contextual Surveys to Help You Understand How Your App Is Doing
Audience TargetingNPS SurveyApp Store RatingsWhat's NewVersion UpdateReply to Surveys
Block testers from using old builds and proactively inform users there's a new update they should be on.
Measure user loyalty and satisfaction using the Net Promoter Score, and take action. Ask your users how likely they are to recommend your mobile app to a friend or colleague on a scale of 1-10.
Ask users who react positively to rate your app in the app stores and ask those who aren't satisfied for more feedback.
Send users who just updated to a new version of your app an alert to communicate changes like new features or critical bug fixes.
Send users on outdated versions of your app a prompt to update to the latest version.
Close the loop and send saved replies to thank your survey respondents for participating, or reach out to individual users for follow up conversations.
"We compared Instabug with competitors and we found that Instabug has an advantage because of the quality of the SDK and the level of service in terms of support and documentation. And all of our developers will tell you exactly the same answer."
Antoine LoisanceCRO Lead
"Instabug helps us aggregate user feedback to identify issues and learn more about our users’ flow and needs. It helps us uphold our commitment to responding to each and every report we get."
Kimberly KalbHead of Marketing
"We weren’t looking for a solution, but as soon as we saw Instabug, we were like, ‘Oh yeah! That’ll make our lives so much easier.’ So it was a problem we didn’t realize we had."
Joe MinkiewiczDirector of Product Development
"It makes it easier for us to handle the fact that we can’t have someone full time running a beta program. Instabug automates some of the feedback collecting for us."
Wells RileyHead of Product and Design
"A big problem Instabug solved was our communication with clients. Before Instabug, we’d get a lot of feedback but it was just a big list of unorganized and random screenshots. It was a hassle trying to figure out what the problems were and get relevant information like device and OS."
Breann JohnsonLead Product Owner
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