Collect Contextual Feedback With User Surveys
Get double-digit response rates and leverage your survey data to better understand your users and improve their experience with your app.
Boost Response Rates With User Surveys
Forget about e-mail polls with low open rates and even lower response rates. Instabug customers report survey response rates as high as 50% because the surveys are shown right inside the users' app.
Leverage Targeted Surveys to Get More Context
Whether you're asking about the quality of service, checkout flow, a specific feature, or brand perception, show context-based surveys right after your users have a particular experience or action to get their feedback when it's most relevant.
Analyze Responses and Make Data-Driven Decisions
Filter your survey responses by timeframe, keywords, or NPS scores. Use the feedback to prioritize your backlog, strengthen your relationship with your users, and drive positive reviews.
Contextual Surveys to Help You Understand How Your App Is Doing
Custom SurveysNet Promoter Score (NPS)App Store RatingsWhat's NewVersion UpdateReply to Surveys
You can target users based on various default attributes (app version, session count, etc.) or through custom attributes to trigger surveys based on user events.
Measure user loyalty and satisfaction using the Net Promoter Score, and take action. Ask your users how likely they are to recommend your mobile app to a friend or colleague on a scale of 1-10.
Ask users who react positively to rate your app in the app stores and ask those who aren't satisfied for more feedback.
Send users who just updated to a new version of your app an alert to communicate changes like new features or critical bug fixes.
Send users on outdated versions of your app a prompt to update to the latest version.
Close the loop and send saved replies to thank your survey respondents for participating, or reach out to individual users for follow up conversations.
Learn How Houseparty Uses Instabug to Strengthen Its Connection With Users
Instabug helps us aggregate user feedback to identify issues and learn more about our users’ flow and needs. It helps us uphold our commitment to responding to each and every report we get.
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