If you’re serious about your app’s success, then integrating an in-app user feedback tool to collect bug reports and communicate with your beta testers is a no-brainer. The beta testing stage can either be the worst and messiest part of finally shipping your project, or you can automate and optimize it. After all, you didn’t…
Bug reporting is a vital part of any mobile app development process and yet it is still a confusing process that many developers spend a lot of time, money and energy trying to perfect and yet can easily be managed by following some mobile app bug reporting best practices. We’ve gathered below some mobile app…
Ever since TestFlight was acquired by Apple back in 2014, they have been constantly iterating on the tool and steadily improving its performance and capabilities. Today, TestFlight has become not just the go-to tool for iOS beta build distribution, but practically the only tool that can do the job well. While TestFlight and Instabug share…
Users won’t hesitate to uninstall your app if they encounter bugs or glitches. Many beta testers and end users don’t know how to write a bug report that includes the details a developer needs to know in order to fix it. If you’re a developer trying to sort out the reports you receive, you know…
Using a Jira bug reporting tool helps developers and their teams record and track the status of bugs in their apps from start to finish. You can add a bug description, attachments, identify the affected versions, assign them to the right members to fix, and assign severity levels, all while having a single overview of…
Since the rebranding last year, Instabug has been known as the platform for real-time contextual insights. We’re the SDK you install when you want to know what’s happening with your app’s stability, performance, and reception — and you get your data in real-time, so you can make informed decisions with the latest and most comprehensive…
When you update your mobile app, it shows your users that you care about improving the quality of their experience. But pushing your new versions to the app stores isn’t the end of the update process—it’s the beginning. There’s more to do in order to maximize the impact of your update. So what do you…
When you’re testing your mobile app or even if it’s in production and you want your users to submit feedback, the first thing you’ll need to do is create a user feedback or bug report template. Having a bug report template allows you to maintain a standardized format for user feedback and bug reports submitted…
When it comes to setting up an effective bug reporting workflow, all apps have different requirements for each stage in the development lifecycle. At Instabug, we recognize that and try to accommodate the needs of apps in different stages of development. Customizing Instabug’s SDK allows you to unlock its full potential and adopt a streamlined…
More clarity for your users and less manual work for you This is the solution to your pile of unsorted reports. With Nested Report Categories, your customers can specify exactly what their feedback is about in just a couple of taps. This results in faster and easier triaging for you — your reports get…
An easier way to manage your user conversations We analyzed our users’ chat workflows and found that most of you don’t like having to switch back and forth between two tabs to access user conversations. Last year, we redesigned the experience of managing user conversations starting with re-ordering the bugs list and adding chat…
A simpler experience for improved readability and masked views for user privacy In order to make our Repro Steps feature more useful for app developers and mobile product managers, as well as to give app users more control over their data, we’ve redesigned the Repro Steps experience in your dashboard as well as in…