Zendesk is one of the most popular help desk management tools thanks to its extensive features and intuitive experience. With its ability to collate user feedback from all your channels into one platform, it has made a huge difference in the way support teams work. Thanks in part to the mobile revolution, customer feedback and…
Ever since its release back in 2013, Slack has been quickly adopted by many teams across different industries. And with its ability to cut emails by almost half and reduce the need for meetings by 25%, it is no wonder it has become near ubiquitous. This popularity has also spurred a lot of different tools…
From day one, we were determined to always keep the integration of the Instabug SDK a breeze. And we’ve been able to achieve this successfully by keeping it at just two lines of code that you add to your app in less than 60 seconds. We’ve also been adding lots of customizations based on your feedback…
Note: This post was originally published on Aug. 6, 2014 and was updated on Oct. 21, 2018 to reflect new features in the Instabug SDK for Android. Alright, so hopefully by now, you’ve had a chance to integrate the Instabug SDK for Android into your application and have received your first bug, crash, and feedback…
Alright, so hopefully by now, you’ve had a chance to integrate the Instabug SDK for iOS into your application and have received your first bug, crash, and feedback report. If you still haven’t, you can read here to learn how. For this post, I want to explain some of the features available with the SDK and how…
When TestFlight hit the market in 2011, it revolutionized beta app distribution. It eliminated the hassle associated with distributing and managing beta builds and simplified the process on the tester’s side. Apple was quick to recognize the value TestFlight adds to developers and was quick to acquire the service and integrate it into App Store…
From the search engine’s first beta offering to the now famous Gmail beta label that looked like it was never going to come off, Google has always been a disciple and pioneer of beta testing. And ever since Google released Play Store’s beta testing features back in 2013, they have been constantly iterating and improving…
When it comes to collecting feedback, in-app survey questions are one of the most effective tools you can use. They introduce very little friction to your users while allowing you to ask for specific feedback. Moreover, research has shown that more than half of mobile users expect companies to directly ask them for feedback. However,…
With thousands of new app submissions on the app stores, beta testing before approval and launch can get quite stressful. Make sure that you are 100% ready to press send and follow these 13 tips to help you establish a top-notch beta testing process and present your app in the best possible way. As you…
Now that you’ve built your new app, it’s time to get things going for an awe-inspiring launch. With all the related content out there, we’ll cut to the chase and tell you exactly what you should do right before launching this killer new app! Right before you get going with the pre-launch plan, you need to set…