When it comes to collecting feedback, in-app survey questions are one of the most effective tools you can use. They introduce very little friction to your users while allowing you to ask for specific feedback. Moreover, research has shown that more than half of mobile users expect companies to directly ask them for feedback. However,…
When it’s time to choose the tools to help you carry out your beta test, a beta app distribution tool is one of the first things you need to consider. Beta distribution platforms allow you to distribute the beta version of your app to your testers over-the-air (OTA) away from the public app store. There…
When it comes to setting up an effective bug reporting workflow, all apps have different requirements for each stage in the development lifecycle. At Instabug, we recognize that and try to accommodate the needs of apps in different stages of development. Customizing Instabug’s SDK allows you to unlock its full potential and adopt a streamlined…
The practice of dogfooding or “eating your own dogfood” has been around long before the phrase was coined. After all, many products have been developed to scratch an itch. And today, dogfooding is a widely adopted best practice across many industries, with software development leading the path. However, despite its popularity, there seems to be…
As you iterate on your app and add features and code to it, the effort needed to test your app will increase. Eventually, you will reach a point where you need to find a more efficient process for creating, executing, and reporting on your test cases. Mobile test automation tools help you increase your testers’…
Ever since its inception in the 1980s, the practice of dogfooding has been steadily gaining in popularity. Today, it is no longer an obscure strategy used only by the most progressive companies and we can find many examples of dogfooding across industries. Dogfooding is not a silver bullet and is certainly not a replacement for…
Zendesk is one of the most popular help desk management tools thanks to its extensive features and intuitive experience. With its ability to collate user feedback from all your channels into one platform, it has made a huge difference in the way support teams work. Thanks in part to the mobile revolution, customer feedback and…
With more than 57 million repositories, GitHub is the largest source code host in the world and virtually all developers know their way around it. If you use GitHub for version control, making use of its Issues module for bug tracking is a great option. Your developers spend a lot of time in GitHub. Allowing…
Soft launching, dark launching, and canary releases are useful strategies you can employ to test the market, make sure issues don’t reach production, and minimize their impact if they do. There does seem to be a lot of confusion on the definition of each term and the nuances between them and they are often used…
When your application is ready for its first beta test, you might feel worried about sharing your app externally, considering the risk it might pose to secrecy, privacy, and even security. Likewise, when beta testing a new app, many testers can feel concerned about the data the beta app collects and how it handles it.…
Ever since its release back in 2013, Slack has been quickly adopted by many teams across different industries. And with its ability to cut emails by almost half and reduce the need for meetings by 25%, it is no wonder it has become near ubiquitous. This popularity has also spurred a lot of different tools…
Trello is an extremely simple and flexible task management tool that can be adapted for a wide variety of processes and workflows. However, Trello’s true power lies in its ability to integrate with a huge number of tools, enabling it to unleash the full potential of the tools in your stack. In this post, we…