Would you like to understand more about why your mobile app users do what they do? Or perhaps know which people are more likely to make purchases? Would it be helpful to be able to send surveys and collect thoughts and ideas from the users that matter most? Of course! It’s easy to manage all…
Surveys are most useful when elegantly deployed; having a working understanding of survey segmentation and targeting best practices will help you ask the right questions and get actionable answers. The best way to keep your product roadmap under control (and avoid playing guessing games) is by making informed, data-driven decisions about your customer needs and…
What’s a good NPS score? Have you found yourself here because you’ve just done an NPS survey and aren’t sure how to interpret your results? NPS surveys can be like chess; they’re easy to execute, but there are layers of complexity once you learn how to play the game. In this article, we’ll unpack how…
Introducing localization for In-App Surveys and Announcements You can now reach users in all of your target markets in the languages of their choice with localization for In-App Surveys and Announcements. To localize your surveys, simply create a survey in your default language, then add the locales you need and enter the…
Additional targeting options and a new App Rating template Quickly get the feedback you want without additional scope and work from your dev team. Build custom surveys or use existing templates, set your target audience based on specific conditions, and ship right from the Instabug dashboard—no code changes required. Here’s what’s new with Instabug’s…
When it comes to collecting feedback, in-app survey questions are one of the most effective tools you can use. They introduce very little friction to your users while allowing you to ask for specific feedback. Moreover, research has shown that more than half of mobile users expect companies to directly ask them for feedback. However,…
In-app surveys are an essential tool for collecting user feedback for customer validation and customer-driven development. The more you interact with your app users and understand their needs, the better you know what to build and how. Why In-App Surveys? Surveys help product owners proactively get qualitative feedback from their users. One…
A seamless and delightful design of the surveys in your app In-App Surveys will help you gain more insights from your users. However, keeping your users away from any disruption is a key, that’s why we enhanced the In-App Surveys to provide a better, seamless experience that will increase the surveys responses through a…
Interactive notifications to increase your app users’ engagement To make sure your users never miss a notification, we re-designed the in-app notifications experience! The notifications now are more prominent, interactive with a smooth in-app experience. Notifications now appear from the bottom of the device’s screen, providing both “Reply” and “Dismiss” options to your users…
Note: This post contains outdated product information. For the most current details about the Instabug SDK, see our documentation. Engage with your survey respondents and ask for more details A very critical step when you send out surveys to your users is to close the loop. Whether you are sending NPS Surveys or…
If you’re an Instabug user, you’ve probably noticed some big changes to our in-app surveys, bug reporting, and crash reporting products recently. We’ve been working nonstop to deliver you a steady stream of improvements and exciting new features, from NPS surveys and more. Let’s dive in. Major Surveys Updates Bug Reporting Enhancements More Detailed…
Find in-app survey responses easier for faster analysis We know how it feels when you get lost in a lot of responses coming from many users on a specific survey. To make this a bit easier we added a filtering bar to the responses page. You can now: Filter the responses that came in during…