When it comes to collecting feedback, in-app survey questions are one of the most effective tools you can use. They introduce very little friction to your users while allowing you to ask for specific feedback. Moreover, research has shown that more than half of mobile users expect companies to directly ask them for feedback. However,…
In-app surveys are an essential tool for collecting user feedback for customer validation and customer-driven development. The more you interact with your app users and understand their needs, the better you know what to build and how. Why In-App Surveys? Surveys help product owners proactively get qualitative feedback from their users. One…
A seamless and delightful design of the surveys in your app In-App Surveys will help you gain more insights from your users. However, keeping your users away from any disruption is a key, that’s why we enhanced the In-App Surveys to provide a better, seamless experience that will increase the surveys responses through a…
Interactive notifications to increase your app users’ engagement To make sure your users never miss a notification, we re-designed the in-app notifications experience! The notifications now are more prominent, interactive with a smooth in-app experience. Notifications now appear from the bottom of the device’s screen, providing both “Reply” and “Dismiss” options to your users…
Note: This post contains outdated product information. For the most current details about the Instabug SDK, see our documentation. Engage with your survey respondents and ask for more details A very critical step when you send out surveys to your users is to close the loop. Whether you are sending NPS Surveys or…
If you’re an Instabug user, you’ve probably noticed some big changes to our in-app surveys, bug reporting, and crash reporting products recently. We’ve been working nonstop to deliver you a steady stream of improvements and exciting new features, from NPS surveys and more. Let’s dive in. Major Surveys Updates Bug Reporting Enhancements More Detailed…
Find in-app survey responses easier for faster analysis We know how it feels when you get lost in a lot of responses coming from many users on a specific survey. To make this a bit easier we added a filtering bar to the responses page. You can now: Filter the responses that came in during…
Note: This post contains outdated product information. For the most current details about the Instabug SDK, see our documentation. Use the Net Promoter Score to make your users happier We added one more survey type! You can now create NPS surveys through Instabug to measure your customers’ loyalty and satisfaction. Identify detractors and…
Note: This post contains outdated product information. For the most current details about the Instabug SDK, see our documentation. Multiple Questions What if you want to include more than one question in the same survey? You can definitely achieve it through the multiple questions surveys. Opt-In Surveys We added…
Note: This post contains outdated product information. For the most current details about the Instabug SDK, see our documentation. User Surveys Instead of waiting for users to send feedback, reach out to them proactively and ask them about their feedback. This will help you make informed decisions about prioritizing your product roadmap.…
The biggest problem with beta testing that mobile app developers and product managers report is not getting enough useful feedback. We define a beta test as the last testing stage before your app’s launch that targets real users. Making the most of your beta tests requires expertly coordinating a cluster of moving parts, including selecting relevant testers, coaxing…
We’re super excited to share the latest features we’ve been working on over the past month — from customized user surveys, bug comment translation, revamped logs, and better crash experience. Make sure to head over to your dashboard to update the SDK and try the new features and enhancements yourself. You’re in for a treat! We consider…