Here it is: your guide to everything NPS for mobile apps. The Net Promoter Score survey is the world’s most popular customer loyalty survey. It gives you information about which users love your app, what features they like most or least, and how likely they are to churn. Two-thirds of Fortune 1000 companies use NPS…
Targeting techniques are essential for survey success. While it’s critical to get the framing and wording of your questions right, they only work if you send your surveys to the right people at the right time. Knowing when to send your mobile survey is necessary for getting the feedback you want. With Instabug, you can…
Launching surveys is just one of the ways you’ll make sure you’re getting the feedback you need to put out a great product. Instabug is loaded with different types of surveys, and you can boost their effectiveness by customizing them to your own brand and experience. There are custom surveys, NPS surveys, and app rating…
In-app surveys are super easy to write, send, and analyze with Instabug. You can ship straightforward surveys without making any code changes, and you also have the option to get more granular with when, where, and to whom you show your surveys. Engaging and understanding your app users is now easier than ever. Let’s walk…
Surveys give product managers a powerful method for getting in touch with their target audiences so they can learn about them and assess their needs and preferences. The easiest way to get high response rates and rich answers is by asking your users survey questions right in your app. Instabug’s in-app surveys can be used…
What does it mean to “close the loop”? If we’re talking electricity, it takes a closed loop to complete the circuit and light up the room. The same can be said for user feedback. If you’ve sent out in-app customer experience surveys, you’ve begun the feedback process. And that’s great—the feedback that comes from surveys…
User satisfaction is one of the biggest variables that will determine if your app will flourish or flop. Given the personal nature of what makes a successful app experience, one of the most effective and efficient ways to learn what your users need is through surveys. In this blog post, we’ll identify the five basics…
When you update your mobile app, it shows your users that you care about improving the quality of their experience. But pushing your new versions to the app stores isn’t the end of the update process—it’s the beginning. There’s more to do in order to maximize the impact of your update. These tips will bring…
Today, let’s talk about Net Promoter Scores and why they’re an essential part of your product management toolkit. Two-thirds of Fortune 1000 companies use NPS surveys, and they’re one of Instabug’s most popular user feedback features. So what’s the big deal with NPS? Long story short, they’re easy and effective. These simple 1-2 question surveys…
One of the most important steps in the mobile app development process is gathering user feedback. Getting in touch with the client’s point of view is crucial to building an app with happy users. And for product owners, finding that viewpoint is essential to your success. But what’s the best way to hear from your…
One of the most effective ways to catch and keep new users for your app is through localization. Instabug has been available in other languages for some time, but we’ve just added some new features! In order to give your users an experience that feels as comfortable and native as possible, we’ve made it possible…
Would you like to understand more about why your mobile app users do what they do? Or perhaps know which people are more likely to make purchases? Would it be helpful to be able to send surveys and collect thoughts and ideas from the users that matter most? Of course! It’s easy to manage all…