Today, let’s talk about Net Promoter Scores and why they’re an essential part of your product management toolkit. Two-thirds of Fortune 1000 companies use NPS surveys, and they’re one of Instabug’s most popular user feedback features. So what’s the big deal with NPS? Long story short, they’re easy and effective. These simple 1-2 question surveys…
What’s a good NPS score? Have you found yourself here because you’ve just done an NPS survey and aren’t sure how to interpret your results? NPS surveys can be like chess; they’re easy to execute, but there are layers of complexity once you learn how to play the game. In this article, we’ll unpack how…
After months of hard work, we’re excited to introduce our latest product, Feature Request Management for mobile apps. With all of our products, we hope to make the process of creating high-quality apps easier and more efficient, whether you’re a mobile developer squashing bugs or a product manager collecting user feedback. Instabug’s new Feature Request Management tool,…
If you’re an Instabug user, you’ve probably noticed some big changes to our in-app surveys, bug reporting, and crash reporting products recently. We’ve been working nonstop to deliver you a steady stream of improvements and exciting new features, from NPS surveys and more. Let’s dive in. Major Surveys Updates Bug Reporting Enhancements More Detailed…
Note: This post contains outdated product information. For the most current details about the Instabug SDK, see our documentation. Use the Net Promoter Score to make your users happier We added one more survey type! You can now create NPS surveys through Instabug to measure your customers’ loyalty and satisfaction. Identify detractors and…